This Privacy Policy explains how Zenvik AI collects, uses, protects, stores, and manages parent information, student-related learning information, communication details, and uploaded educational materials such as textbooks or notes.
Last updated: April 2026
At Zenvik AI, we understand that parents care deeply about privacy, safety, and how educational data is handled. This Privacy Policy explains what information we collect, why we collect it, how we use it, how long we keep it, how we protect it, when we may share it, and what choices may be available to you.
Important: Zenvik AI is designed around school learning support. Our privacy approach is intended to be transparent, parent-friendly, and aligned with applicable Indian digital personal data requirements.
This Privacy Policy applies to users of the Zenvik AI website, early access forms, communication channels, and related educational services. It applies to parents, guardians, students, and others who contact us, register interest, use our website, or provide educational materials for platform use.
In many cases, a parent or guardian may provide information on behalf of a student. Where that happens, we treat the parent or guardian as the primary contact for registration and communication unless a different lawful arrangement is made.
Depending on how you interact with us, we may collect information such as:
Because Zenvik AI is intended to support school learning, some information may relate to a student’s class, syllabus, subject needs, language medium, or learning difficulties. We aim to collect only the information reasonably needed for registration, support, service setup, improvement, and relevant educational use.
We expect parents or guardians to provide student-related information lawfully and with authority to do so. Where a child uses the platform, parental involvement or supervision may be required depending on the feature, workflow, or local legal requirement.
In some cases, educational materials such as textbooks, class notes, worksheets, images, or scans may be provided to help support syllabus-based learning. These materials may be processed to enable features such as grounded question answering, structured lesson support, revision flows, or content indexing.
You should only upload or provide materials that you are lawfully permitted to share with us for the relevant educational purpose.
Important copyright note: If a textbook or other educational material is uploaded or submitted, Zenvik may process that material for learning-service functionality, but this does not mean ownership of the material transfers to us. We may also limit, refuse, remove, or stop processing materials if we believe there is a copyright, safety, legal, or platform-policy issue.
Where our systems derive structured educational information from uploaded materials, we may use that derived information to operate, improve, and scale the platform in line with our service design, legal obligations, and platform policies.
We may use your information for purposes such as:
By submitting your contact details, you agree that we may contact you through phone call, SMS, email, WhatsApp, or similar service-related channels for registration follow-up, updates, onboarding, support, or related educational communication.
We aim to keep communications relevant to your interaction with Zenvik AI. You may contact us if you want to update communication preferences or request that certain communications stop, subject to any communications still reasonably required for service administration or legal compliance.
We collect and process digital personal data for specified and lawful purposes connected to our website, early access registration, educational service operation, support, and platform improvement. Where required, we rely on consent, user-provided information, or other legally permitted grounds available under applicable law.
If you provide student-related or uploaded educational material to us, you confirm that you have the necessary authority, permissions, or lawful basis to do so for the relevant purpose.
We do not sell your personal information. We may share information only where reasonably necessary, such as:
Where service providers are involved, we expect them to handle data only for authorised purposes and with appropriate safeguards.
We retain information only for as long as reasonably necessary for the purpose for which it was collected, including registration handling, service delivery, support, product improvement, audit needs, legal compliance, dispute handling, or legitimate operational requirements.
Different categories of data may be retained for different periods depending on what the data is, why it was collected, whether the service is still active, whether a deletion request has been received, and whether any legal, security, or compliance reason requires continued retention.
We take reasonable technical, administrative, and organisational measures to help protect personal data and uploaded materials against unauthorised access, misuse, alteration, disclosure, or destruction.
However, no internet-based system or storage method can be guaranteed to be completely secure. For that reason, while we work to protect information responsibly, we cannot promise absolute security in every circumstance.
Because our services relate to school students, we encourage parents and guardians to remain involved in registration, communication, and any sharing of educational materials or learning context. We may rely on the parent or guardian as the primary point of authority and communication for student-related usage.
If you believe information relating to a child has been provided improperly or without appropriate authority, please contact us promptly so we can review the situation.
Our website may collect limited technical information automatically through normal website operation, such as browser type, device information, approximate logs, request metadata, performance information, or basic analytics signals.
We may use cookies, session tools, or similar technologies for website functionality, security, analytics, performance improvement, or user experience. If our cookie use becomes more detailed over time, we may update this Privacy Policy accordingly.
Subject to applicable law and reasonable verification, you may contact us to request access to information you have provided, correction of inaccurate data, deletion of certain data, or updates to communication preferences.
We may ask for enough information to verify the identity or authority of the requesting person before acting on a request, especially where student-related information is involved.
We encourage parents and users to provide accurate, current, and complete information. If your details change, or if any information we hold appears inaccurate or incomplete, please contact us so we can review and update it where appropriate.
You may ask us to delete certain personal information or withdraw previously given consent, subject to applicable legal, security, audit, fraud-prevention, technical, or operational requirements that may require us to retain some information for a longer period.
Withdrawal of consent may affect our ability to continue certain services or support features, especially where the data is necessary to provide the requested service.
Some parts of our website or service infrastructure may rely on third-party service providers such as hosting providers, analytics tools, communication platforms, or cloud systems. Their systems may process data on our behalf to help operate the service.
We are not responsible for the independent privacy practices of third-party websites or services that are not under our control, including links you may visit from our website. You should review their privacy policies separately where relevant.
Depending on the technical setup of our service providers, some data storage, processing, backups, or infrastructure support may involve systems located in different jurisdictions. Where that happens, we aim to use reasonable safeguards and service controls appropriate to the nature of the data and the service.
We may update this Privacy Policy from time to time to reflect product changes, legal developments, operational changes, or improvements in our privacy practices. The updated version will be posted on this page with a revised “Last updated” date.
Continued use of the website or related services after an updated policy is posted may be treated as acceptance of the revised version to the extent permitted by law.
If you have questions, concerns, correction requests, deletion requests, or privacy-related concerns, please contact us using the details below.
We are happy to help parents and users with privacy-related questions, communication preferences, or concerns about uploaded materials and student-related information.