Clear, parent-friendly terms for using Zenvik AI.

1. Who we are

Zenvik AI is a textbook-based and syllabus-focused learning platform intended to support students, parents, and related users through educational tools such as early access registration, doubt-solving, guided lesson support, exam-oriented revision, and other related website or platform features that we may make available from time to time.

In these Terms & Conditions, “Zenvik”, “Zenvik AI”, “we”, “our”, and “us” refer to the operator of this website and related services. “You” refers to any person accessing this website, submitting a form, communicating with us, or using any related service. Where the service is used for a child, the parent, guardian, or other authorised adult is responsible for acceptance and supervision.

2. Acceptance of terms

By visiting this website, submitting any form, requesting early access, joining our communication channels, or using our services, you confirm that you have read, understood, and agreed to these Terms & Conditions and our Privacy Policy.

If you are accepting these Terms & Conditions on behalf of a child or student, you represent that you are the parent, lawful guardian, or otherwise authorised to do so.

3. Eligibility and parental role

Our services are designed primarily for school-related educational use. Where a child or minor may use the service, the parent or guardian remains responsible for:

• providing correct information during registration,
• reviewing whether the service is suitable for the child,
• supervising the child’s use where appropriate, and
• ensuring that submitted information and materials are lawfully provided.

We may rely on the parent or guardian’s representations regarding authority, consent, and supervision.

4. Early access and registration

If you submit an early access form or similar registration form, you agree to provide information that is true, accurate, current, and complete to the best of your knowledge.

Submission of a form does not guarantee acceptance into any pilot, early access program, or future paid or free service. We may accept, shortlist, defer, or decline any request at our discretion.

5. Nature of the service

Zenvik AI is intended to support learning and educational assistance. Depending on availability and rollout stage, the platform may include website pages, registration systems, student learning interfaces, textbook-linked outputs, doubt-solving tools, guided lesson experiences, exam review features, communication channels, and other related functionality.

Features may differ across users, pilot groups, classes, subjects, boards, or mediums. Some features may be under development, restricted, experimental, or temporarily unavailable.

6. Educational use and limitations

Zenvik AI is intended for educational support only. It is not a substitute for school teaching, parental judgment, formal tutoring, professional academic counselling, legal advice, medical advice, or any other regulated professional service.

Parents and students should use reasonable judgment and, where necessary, verify important academic decisions or outcomes with teachers, schools, official curriculum materials, or other trusted sources.

7. Accuracy and no guaranteed outcomes

We aim to provide helpful, grounded, and relevant educational support. However, we do not guarantee that all outputs, explanations, summaries, references, or responses will always be complete, error-free, uninterrupted, or suitable for every academic situation.

We also do not guarantee any specific results, marks, ranks, admissions, exam success, academic performance, or learning outcomes. Educational performance depends on many factors outside our control, including student effort, school context, teaching quality, exam patterns, and curriculum changes.

8. User information and communication consent

By submitting your name, phone number, email address, class, board, medium, academic requirements, learning challenges, or other related details, you authorise us to use that information for registration handling, onboarding, support, service communication, product updates, and improvement of our educational offerings.

You also consent to being contacted by us through one or more of the following channels, where applicable: phone call, SMS, email, WhatsApp, or other digital communication methods used by us for service-related communication.

You are responsible for ensuring that the contact details you provide belong to you or are lawfully used with proper permission.

9. User responsibilities

You agree that you will:

• provide accurate and lawful information,
• use the website and services only for genuine educational or related lawful purposes,
• maintain respectful and lawful communications with us,
• supervise child use where appropriate, and
• not misuse features, forms, login systems, contact channels, or any part of the platform.

10. Acceptable use restrictions

You must not:

• submit false, misleading, impersonated, or fraudulent information,
• attempt unauthorised access to admin pages, systems, servers, or restricted content,
• copy, scrape, extract, reproduce, reverse engineer, or misuse platform content, design, or outputs without permission,
• upload or provide content that you do not have the right to use,
• use the platform for abusive, unlawful, defamatory, harmful, or infringing purposes,
• introduce malware, automated attacks, excessive traffic, bots, or any technical interference, or
• use our services in a manner that harms other users, students, parents, or our systems.

11. Intellectual property

All rights in the Zenvik website, branding, logos, design elements, user interface, software logic, original text, graphics, layouts, service materials, and related proprietary content belong to us or our licensors, unless expressly stated otherwise.

You may not copy, adapt, distribute, publish, sell, license, modify, display, or commercially exploit any part of the website or service without our prior written permission, except where expressly permitted by applicable law.

12. Third-party materials and uploaded content

If users provide or later upload textbooks, notes, worksheets, images, documents, or any other materials, the user providing them confirms that they have the necessary rights, permissions, or lawful basis to do so.

You remain responsible for the legality of the materials you submit. We may refuse, restrict, remove, or stop processing any materials that appear unlawful, infringing, unsafe, irrelevant, or inconsistent with our platform rules or applicable law.

13. Service availability and changes

We may modify, improve, suspend, restrict, withdraw, or discontinue any part of the website, feature set, early access process, or related service at any time, with or without notice.

We do not guarantee that the website or services will always remain available, error-free, uninterrupted, secure, or compatible with every device or browser.

14. Fees and future paid services

Unless expressly stated otherwise, registration interest and certain early-stage access processes may be free. However, we may introduce paid subscriptions, premium features, or paid service plans in the future.

If paid services are introduced, the applicable pricing, billing terms, usage rules, and refund or cancellation terms, if any, will be communicated separately at the relevant time.

15. Suspension or termination

We may suspend, limit, or terminate access to the website, communication channels, or any service if we reasonably believe that:

• these Terms & Conditions have been breached,
• there is misuse, fraud, or suspicious activity,
• there is technical or security risk,
• continued access may expose us or others to legal, operational, or reputational harm, or
• the relevant pilot, product line, or service is being withdrawn or changed.

16. Privacy and data handling

Your use of the website and related services is also subject to our Privacy Policy. We may collect, use, store, process, and protect your personal information in accordance with our Privacy Policy and applicable Indian law.

We encourage all users and parents to review the Privacy Policy carefully, especially where a child’s academic context, contact information, or communications may be involved.

17. Disclaimers and limitation of liability

To the maximum extent permitted by applicable law, the website and services are provided on an “as is” and “as available” basis. We disclaim warranties that are not expressly stated in these Terms & Conditions.

To the extent permitted by law, Zenvik shall not be liable for any indirect, incidental, special, exemplary, punitive, or consequential loss, including loss arising from:

• use of or inability to use the website or service,
• service interruptions, delays, or technical issues,
• reliance on any content, learning output, or communication,
• unauthorised access despite reasonable safeguards, or
• student academic decisions, outcomes, or performance.

Nothing in these Terms & Conditions limits any rights that cannot lawfully be excluded under applicable law.

18. Indemnity

You agree to indemnify and hold harmless Zenvik, its founders, operators, affiliates, service providers, and authorised representatives from losses, claims, liabilities, costs, or expenses arising out of or relating to:

• your breach of these Terms & Conditions,
• your misuse of the website or service,
• your unlawful submission or use of any content or materials, or
• your violation of any applicable law or the rights of another person.

19. Governing law and disputes

These Terms & Conditions shall be governed by and construed in accordance with the laws of India.

Subject to applicable law, disputes arising out of or relating to these Terms & Conditions, the website, or related services shall be subject to the jurisdiction of courts and forums having competent jurisdiction in India.

20. Changes to these terms

We may revise or update these Terms & Conditions from time to time. The updated version will be posted on this page with a revised “Last updated” date.

Continued use of the website or related services after such updates are posted will constitute acceptance of the revised Terms & Conditions, to the extent permitted by law.

21. Contact details

If you have any questions, concerns, or requests relating to these Terms & Conditions, you may contact us using the details below.